ClassFlo

Delete your account

ClassFlo ยท com.eklypse.classflo

This page explains how to delete a ClassFlo teacher account and the data attached to it. ClassFlo is published by Andre Burch.

Students have no account to delete. A student joins a lesson with the class code on the screen, without signing up. If a student typed a first name during a lesson and wants it removed, ask the teacher running that class, or write to the address below.

Delete it from inside the app

  1. Open ClassFlo and sign in as the teacher whose account you want to delete.
  2. Open Settings from the gear on the front page.
  3. Choose Account.
  4. Choose Delete account.
  5. Type the account's password to confirm. The account and its data are deleted straight away. If anything could not be removed, the app tells you what before it signs you out.

Or ask us to do it

Write to support@lesson-flo.com from the email address on the account, with the words "delete my account" in the subject. We will confirm and delete it within 30 days.

What is deleted, and when

The button in the app removes your sign-in details and everything the account made, while you are still signed in and in one go. It works through your data first and deletes the account last, so if something will not go you are told what, and can send it to us.

DataWhat happens
Your sign-in details: email address, name, account identifierDeleted immediately by the button in the app
Your teacher profile recordDeleted immediately by the button in the app
Your classes and lesson plans, and the Jeopardy boards and poll packs in your own libraryDeleted immediately by the button in the app
Lesson sessions you ran, including everything students sent during them: names they typed, answers, votes, buzzes, game rounds and scoresDeleted immediately by the button in the app
Photos you uploaded during an activity (Story Time, picture polls)Deleted immediately, together with the session they belong to
Articles, Heads Up decks, Jeopardy boards and poll packs you published to the shared libraryDeleted immediately by the button in the app. A copy another teacher already saved into their own library is theirs and stays.
Class boards from the teacher-led lesson, with the first names and answers phones sent to themBoards started from ClassFlo 1.1.0 onward carry your account and are deleted immediately by the button. Boards from earlier versions were published under a random six-letter code with nothing tying them to an account, so the app cannot find them for you: email us the code from the screen and we remove the board within 30 days.
Anything the app reports it could not removeShown to you as the account is deleted. Email us and we remove it within 30 days.
A record of the deletion request itselfKept only as long as the law requires, then deleted

Nothing is kept for advertising or resale. ClassFlo has no advertising and no analytics.

Contact

support@lesson-flo.com

See also the privacy policy.